HealthyOntario.com was created to encourage and promote the health and well-being of all residents of Ontario. Our aim is to provide comprehensive information about the latest health advancements, as well as the wide range of healthcare programs and services available throughout the province.
If this is a medical emergency, please dial 9-1-1 immediately.
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Questions about what's on HealthyOntario.com
If you have questions about any articles, news or information provided on this site, please send an email to the editor. We also welcome story ideas and suggestions to ensure the site is easy to understand and navigate, and is useful to you in your pursuit of healthcare and quality-of-life information.
Please do not include any personal or personal health information about yourself with your enquiry. HealthyOntario.com should be used for general informational purposes only. HealthyOntario.com’s editor does not provide medical diagnosis, symptom assessment, health counselling, or medical opinions for users.
Technical Questions about the HealthyOntario.com website
For technical questions or comments about the site, please send an email to the HealthyOntario.com Webmaster. The Webmaster of HealthyOntario.com will respond to technical inquiries and site-related questions or comments.
Please note, the Webmaster is not a doctor or a lawyer and cannot provide any medical or legal assistance. Please do not include any personal or personal health information about yourself with your enquiry. HealthyOntario.com should be used for general informational purposes only. HealthyOntario.com’s Webmaster does not provide medical diagnosis, symptom assessment, health counselling, or medical opinions for users.
By mail, fax, or phone
Letters can be mailed or faxed to:
Ministry of Health Promotion
777 Bay Street, 18th Floor,
Toronto, ON M7A 1S5
Fax: 416-326-4864
Phone: 416-326-8475
Fax: 416-326-4864
Questions about Government Services
For general information requests about Ministry of Health and Long-Term Care programs and services, send an e-mail to ServiceOntario, INFOline. The information provided by INFOline is about government services only. It does not provide medical advice or counselling. For privacy and security reasons, please do not include your personal health information, such as health card numbers, in your e-mail.
If you prefer to write, please send your letter to:
ServiceOntario INFOline
M-1B114, Macdonald Block
900 Bay Street
Toronto ON M7A 1N3
Canada
If you wish to apply for a health card or are changing your address, see the
Ontario Health Insurance section for more information. If you would like to change your address online, visit
ServiceOntario.
General Information about Government Services
For general information requests about Ministry of Health and Long-Term Care programs and services, you can telephone the ministry INFOline. The information provided by INFOline is about government services only. It does not provide medical advice or counselling. Hours of operation are Monday to Friday, 8:30am - 5:00pm.
Toll free: 1-866-532-3161
TTY: 1-800-387-5559
FAX: 416-314-8721
For general questions about the government and its programs, call Ontario Government Information and Referrals at:
Toll free: 1-800-267-8097
In Toronto: 416-326-1234
Medical Questions
To speak to a nurse about a medical or health-related issue, call Telehealth Ontario at 1-866-797-0000 (TTY 1-866-797-0007) If your situation is a medical emergency, immediately call your doctor or 9-1-1.